Classes are tailored to individuals who interact with Spanish-speaking customers, clients and coworkers. This program was created based on a growing Spanish speaking population in our communities and the need of many local businesses struggling with language barriers that impact customer service, workplace efficiency and overall communication.
Our programs can be customized to help employees in key industries like manufacturing, government agencies, healthcare, hospitality, and much more. By developing practical Spanish skills quickly, the focus is on real work communication, making it easy for employees to apply what they learned immediately. Employees can improve customer experience and satisfaction, reduce miscommunication, and will feel empowered with a valuable skill that enhances teamwork and productivity and shows a commitment to inclusivity and community engagement.
We understand businesses have tight schedules, so our sessions are structured to be convenient and flexible. They can be offered onsite or online and during or after work hours, ensuring employees can participate without disrupting operation.
WCEDA's Spanish for Business course is instructed by:
As a native of Chile, Joel enjoys teaching in both English and Spanish. Joel has taught customized courses in Spanish for healthcare professionals and customer service representatives, as well as Spanish I-IV and Spanish Conversation I-IV for UW-Milwaukee.
Joel has with 15+ years of experience in the Instructional Design and Corporate Training field across multiple countries and industries. Recently he trained staff from around the U.S. in the workforce and supply chain fields.
The following topics are an example of the main subjects that will be covered:
This is a
fully custom course consisting of 12, 90-minute sessions
(18 hours of training) that is oriented to advanced beginner/intermediate Spanish speakers. Participants who complete the course will receive a completion certificate.
If you have enough participants to fill a course (10 minimum), we can discuss dates and times that work for you. (Contact us below.)